Alpha Care Services

Alpha Care Services is a home care agency based in Cheltenham, in the Gloucestershire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Cheltenham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with mental health needs. Its website lists hourly visits, sleeping nights, respite care, end of life care and companionship without personal care. It is run by Ms Amanda Gaunt. The agency has been registered since November 2016.

At its latest inspection, published March 2019, the CQC rated Alpha Care Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Alpha Care Services has not published its rates and has not yet told us what they are. Home care agencies in Gloucestershire with a rate on record typically charge about £32.88 an hour and £1,638 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 24/7 on-call, free assessment and 22 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 166 registered home care agencies in Gloucestershire. Others working the same area include Saracen Care Services Ltd, Accolade Support and Care Ltd and Hope Care Service Agency, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.