Ace Home Support

Ace Home Support is a home care agency based in Newton Abbot, in the Devon council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Newton Abbot office, which is our estimate rather than something the agency has told us. It is registered to care for older people and younger adults. The agency has been registered since April 2021.

At its latest inspection, published September 2022, the CQC rated Ace Home Support Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Ace Home Support has not published its rates and we are still collecting figures for Devon. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 140 registered home care agencies in Devon. Others working the same area include CareRight, Wayforward Specialist Support Services Ltd and Leypass Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.