Winsor Care Services

Winsor Care Services is a home care agency based in Addlestone, in the Surrey council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Addlestone office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, 24-hour care, respite care and end of life care. The agency has been registered since November 2017.

At its latest inspection, published June 2024, the CQC rated Winsor Care Services Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Winsor Care Services has not published its rates and has not yet told us what they are. Home care agencies in Surrey with a rate on record typically charge about £29.50 an hour and £1,500 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 285 registered home care agencies in Surrey. Others working the same area include Staying at Home Care, Mulberry Home Care Services Limited and McNaha Care. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.