Cera Care West London

Cera Care West London is a home care agency based in Brentford, in the Hounslow council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Brentford office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Cera Care, which has 114 branches in England. The agency has been registered since July 2011.

Cera Care West London has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Cera Care West London has not published its rates and we are still collecting figures for Hounslow. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 65 registered home care agencies in Hounslow. Others working the same area include Astoria Homecare Ltd, Atlantic Care Limited and Caremark Hounslow. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.