Cera Care Sydenham

Cera Care Sydenham is a home care agency based in London, in the Lewisham council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Today, we provide over 2.7 million hours of support each year to over 3500 people through a network of branches in London, Essex, Buckinghamshire, Leicestershire, Nottinghamshire, Bedfordshire, Norfolk, Suffolk and Cambridgeshire. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, waking nights and 24-hour care. It is part of Cera Care, which has 114 branches in England. The agency has been registered since January 2017.

At its latest inspection, published May 2018, the CQC rated Cera Care Sydenham Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Cera Care Sydenham has not published its rates and we are still collecting figures for Lewisham. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

On how it works, the agency says: employs its carers, 24/7 on-call, free assessment, carers drive, happy with pets, 25 years operating and takes direct payments. Details like these come from the agency's own website and change, so confirm them when you call.

There are 77 registered home care agencies in Lewisham. Others working the same area include Double Ark Sydenham Road, RUBYPRIME CARE SERVICES LONDON and Ceibraxs Care Agency, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.