West Suffolk Hospital

West Suffolk Hospital is a home care agency based in Bury St Edmunds, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Bury St Edmunds office, which is our estimate rather than something the agency has told us. It is run by West Suffolk NHS Foundation Trust. The agency has been registered since May 2010.

At its latest inspection, published June 2021, the CQC rated West Suffolk Hospital Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

West Suffolk Hospital has not published its rates and has not yet told us what they are. Home care agencies in Suffolk with a rate on record typically charge about £30 an hour and £1,475 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 198 registered home care agencies in Suffolk. Others working the same area include Mencap - West Suffolk Domiciliary Care Agency, Home Instead Bury St Edmunds and Multi-Care Community Services Suffolk Ltd, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.