West STSS (Short Term Support Service) Hexham

West STSS (Short Term Support Service) Hexham is a home care agency based in Hexham, in the Northumberland council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Hexham office, which is our estimate rather than something the agency has told us. It is part of Northumberland County Council, which has 4 branches in England. The agency has been registered since January 2011.

At its latest inspection, published September 2023, the CQC rated West STSS (Short Term Support Service) Hexham Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

West STSS (Short Term Support Service) Hexham has not published its rates and we are still collecting figures for Northumberland. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 43 registered home care agencies in Northumberland. Others working the same area include Unity Health Care Solutions, Helping Hands - West Northumberland and TrinityPlus (Mallon House). A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.