West Midlands

West Midlands is a home care agency based in Rowley Regis, in the Sandwell council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Rowley Regis office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Apt Care Options. The agency has been registered since August 2022.

West Midlands has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

West Midlands has not published its rates and we are still collecting figures for Sandwell. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 83 registered home care agencies in Sandwell. Others working the same area include Home Instead Dudley & Sandwell South, Prudent Health Services Ltd and Three Sisters Community Care LLP, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.