Welcome Support

Welcome Support is a home care agency based in Tunbridge Wells, in the Kent council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Tunbridge Wells office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability and people with a learning disability or autism. It is run by Welcome Support Services. The agency has been registered since January 2018.

At its latest inspection, published January 2023, the CQC rated Welcome Support Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Welcome Support has not published its rates and we are still collecting figures for Kent. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 383 registered home care agencies in Kent. Others working the same area include Kent, Akwaaba Care Services Recruitment and Braeburn Care. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.