Voyage (DCA) (North 3)

Voyage (DCA) (North 3) is a home care agency based in Hartlepool, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Hartlepool office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Voyage, which has 37 branches in England. The agency has been registered since September 2017.

At its latest inspection, published February 2024, the CQC rated Voyage (DCA) (North 3) Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Voyage (DCA) (North 3) has not published its rates and we are still collecting figures for Hartlepool. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 11 registered home care agencies in Hartlepool. Others working the same area include Pathways to Independance, Clece Care Services Hartlepool Extra Cares and Eezz Care Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.