Vigilance Care Services

Vigilance Care Services is a home care agency based in Richmond, in the Richmond upon Thames council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Richmond office, which is our estimate rather than something the agency has told us. It is registered to care for people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Jobs Link (). The agency has been registered since April 2021.

Vigilance Care Services has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Vigilance Care Services has not published its rates and we are still collecting figures for Richmond upon Thames. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 26 registered home care agencies in Richmond upon Thames. Others working the same area include Mosa Care Ltd, Helping Hands Richmond and Paragon Home Healthcare Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.