Vale Care Ltd

Vale Care Ltd is a home care agency based in Melton Mowbray, in the Leicestershire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Melton Mowbray office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. It is run by Vale Care. The agency has been registered since March 2017.

At its latest inspection, published February 2020, the CQC rated Vale Care Ltd Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Vale Care Ltd has not published its rates and we are still collecting figures for Leicestershire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 159 registered home care agencies in Leicestershire. Others working the same area include Livefully Leicester, Reliance Community Care Limited and Whole Country Home Care Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.