Urban Cousins Care Limited

Urban Cousins Care Limited is a home care agency based in Welling, in the Bexley council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Welling office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. Its website lists hourly visits, live-in care, sleeping nights, waking nights and 24-hour care. It is run by Urban Cousins Care. The agency has been registered since March 2023.

Urban Cousins Care Limited has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Urban Cousins Care Limited has not published its rates and has not yet told us what they are. Home care agencies in Bexley with a rate on record typically charge about £23.75 an hour, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, 24/7 on-call, care within a few days, male or female carer on request, carers drive, takes direct payments and takes council-funded clients. Details like these come from the agency's own website and change, so confirm them when you call.

There are 61 registered home care agencies in Bexley. Others working the same area include Bluebird Care (Bexley), TLC Home Care Solutions Ltd and Hartwig Care (Bexley), 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.