Universal Integrated Services

Universal Integrated Services is a home care agency based in Walsall, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Walsall office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Universal Healthy Minds. The agency has been registered since January 2023.

Universal Integrated Services has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Universal Integrated Services has not published its rates and has not yet told us what they are. Home care agencies in Walsall with a rate on record typically charge about £24 an hour, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 83 registered home care agencies in Walsall. Others working the same area include Care 2 U Limited, SentriCare and Homecare With Caring Angels Ltd, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.