Universal Complex Care Ltd

Universal Complex Care Ltd is a home care agency based in Cambridge, in the Cambridgeshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Cambridge office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is part of Universal Complex Care, which has 2 branches in England. The agency has been registered since January 2024.

Universal Complex Care Ltd has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Universal Complex Care Ltd has not published its rates and we are still collecting figures for Cambridgeshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 134 registered home care agencies in Cambridgeshire. Others working the same area include ROYALE HOMECARE, Active Care In The Home – ACM and Lav Care Services- East of Anglia. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.