Universal Care Services Hinckley

Universal Care Services Hinckley is a home care agency based in Hinckley, in the Leicestershire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Hinckley office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Clece Care Services, which has 50 branches in England. The agency has been registered since January 2014.

At its latest inspection, published February 2020, the CQC rated Universal Care Services Hinckley Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Universal Care Services Hinckley has not published its rates and we are still collecting figures for Leicestershire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 159 registered home care agencies in Leicestershire. Others working the same area include Eaglesvale Care, Integrated Horizon Care and Roseleigh Day Care. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.