Universal Care and Support Services Ltd

Universal Care and Support Services Ltd is a home care agency based in Coventry, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Coventry office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. It is run by Universal Care and Support Services. The agency has been registered since September 2022.

At its latest inspection, published December 2023, the CQC rated Universal Care and Support Services Ltd Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Universal Care and Support Services Ltd has not published its rates and we are still collecting figures for Coventry. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 123 registered home care agencies in Coventry. Others working the same area include Caremark (Coventry), Rakhamim Care Ltd and Preserve Health Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.