United Response Kent DCA

United Response Kent DCA is a home care agency based in Folkestone, in the Kent council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Folkestone office, which is our estimate rather than something the agency has told us. It is registered to care for people with a learning disability or autism and people with mental health needs. It is part of United Response, which has 19 branches in England. The agency has been registered since December 2010.

At its latest inspection, published December 2018, the CQC rated United Response Kent DCA Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

United Response Kent DCA has not published its rates and has not yet told us what they are. Home care agencies in Kent with a rate on record typically charge about £25.50 an hour and £1,375 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 383 registered home care agencies in Kent. Others working the same area include Folkestone Home Care, Expertise Homecare (South East Coast) and Papillon Home Care, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.