Unit 2N, First Floor

Unit 2N, First Floor is a home care agency based in Kingsbridge, in the Devon council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Kingsbridge office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care and hospital discharge. It is run by Carers Direct (S.W.). The agency has been registered since November 2010.

At its latest inspection, published June 2019, the CQC rated Unit 2N, First Floor Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Unit 2N, First Floor has not published its rates and has not yet told us what they are. Home care agencies in Devon with a rate on record typically charge about £37.38 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 60 minute visits, free assessment and 23 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 140 registered home care agencies in Devon. Others working the same area include StanleySmith Case Management Ltd, Love To Care and Indiana Health Care Services, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.