UK Prime Care Services

UK Prime Care Services is a home care agency based in London, in the Tower Hamlets council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its London office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Prime Care Services. The agency has been registered since February 2019.

At its latest inspection, published January 2025, the CQC rated UK Prime Care Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

UK Prime Care Services has not published its rates and we are still collecting figures for Tower Hamlets. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 69 registered home care agencies in Tower Hamlets. Others working the same area include BFC Care Solutions Ltd, Careaid Limited and Chenai Holistic Home Care Agency. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.