UK Prime Care Services

UK Prime Care Services is a home care agency based in London, in the Tower Hamlets council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its London office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Prime Care Services. The agency has been registered since February 2019.

At its latest inspection, published January 2025, the CQC rated UK Prime Care Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

UK Prime Care Services has not published its rates and has not yet told us what they are. Home care agencies in Tower Hamlets with a rate on record typically charge about £25 an hour and £1,613 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 69 registered home care agencies in Tower Hamlets. Others working the same area include Heed Care Ltd, Creative Support Limited Duncan Court and Care Solution Bureau CIC, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.