Trustmark Care

Trustmark Care is a home care agency based in Portsmouth, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Portsmouth office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. The agency has been registered since October 2022.

At its latest inspection, published January 2025, the CQC rated Trustmark Care Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Trustmark Care has not published its rates and we are still collecting figures for Portsmouth. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 54 registered home care agencies in Portsmouth. Others working the same area include Careville Limited-Hampshire, Aster Care Ltd and Enable Ability. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.