Trustline Care

Trustline Care is a home care agency based in Wembley, in the Brent council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Wembley office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia and people with a learning disability or autism. The agency has been registered since January 2021.

At its latest inspection, published December 2022, the CQC rated Trustline Care Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Trustline Care has not published its rates and we are still collecting figures for Brent. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 90 registered home care agencies in Brent. Others working the same area include Wembley, Hinds Care and Support Services and Eleanor Nursing & Social Care Ltd - Brent Office. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.