True Care

True Care is a home care agency based in Milnthorpe, in the Westmorland and Furness council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Milnthorpe office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Ms Gail Hartley. The agency has been registered since December 2016.

At its latest inspection, published March 2021, the CQC rated True Care Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

True Care has not published its rates and we are still collecting figures for Westmorland and Furness. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 48 registered home care agencies in Westmorland and Furness. Others working the same area include Main Office, Road Life Health Care Ltd and FGHOMECARE LTD. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.