TrinityPlus (Mallon House)

TrinityPlus (Mallon House) is a home care agency based in Hexham, in the Northumberland council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Hexham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults and people with a learning disability or autism. It is part of TrinityPlus Healthcare Services, which has 2 branches in England. The agency has been registered since June 2026.

TrinityPlus (Mallon House) has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

TrinityPlus (Mallon House) has not published its rates and we are still collecting figures for Northumberland. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 43 registered home care agencies in Northumberland. Others working the same area include Helping Hands - West Northumberland, Unity Health Care Solutions and West STSS (Short Term Support Service) Hexham. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.