Thurston House

Thurston House is a home care agency based in Northallerton, in the North Yorkshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Northallerton office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is part of Bluebird Care, which has 132 branches in England. The agency has been registered since December 2013.

At its latest inspection, published December 2023, the CQC rated Thurston House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Thurston House has not published its rates and we are still collecting figures for North Yorkshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 154 registered home care agencies in North Yorkshire. Others working the same area include Avalon Northallerton Services, Hambleton and Richmond Intermediate Care Service and Alive Healthcare Solutions Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.