Thurston House

Thurston House is a home care agency based in Northallerton, in the North Yorkshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Northallerton office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care and children's care. It is part of Bluebird Care, which has 132 branches in England. The agency has been registered since December 2013.

At its latest inspection, published December 2023, the CQC rated Thurston House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Thurston House has not published its rates and has not yet told us what they are. Home care agencies in North Yorkshire with a rate on record typically charge about £31.44 an hour and £1,504 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 154 registered home care agencies in North Yorkshire. Others working the same area include SNE Care Services Ltd, Yarm Office and Dales Reablement Service, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.