The Orchards

The Orchards is a home care agency based in Northallerton, in the North Yorkshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Northallerton office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of North Yorkshire County Council, which has 23 branches in England. The agency has been registered since December 2017.

At its latest inspection, published December 2018, the CQC rated The Orchards Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

The Orchards has not published its rates and we are still collecting figures for North Yorkshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 154 registered home care agencies in North Yorkshire. Others working the same area include Avalon Northallerton Services, Thurston House and Hambleton and Richmond Intermediate Care Service. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.