The Horizon (New) Ltd

The Horizon (New) Ltd is a home care agency based in Bristol, in the Bristol, City of council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Bristol office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by The Horizon (New). The agency has been registered since May 2022.

At its latest inspection, published August 2025, the CQC rated The Horizon (New) Ltd Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

The Horizon (New) Ltd has not published its rates and has not yet told us what they are. Home care agencies in Bristol, City of with a rate on record typically charge about £25 an hour and £1,738 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 87 registered home care agencies in Bristol, City of. Others working the same area include Home Instead Bristol East, Candle Flame Care Ltd and Dhek Bhal, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.