The Halow Care Agency

The Halow Care Agency is a home care agency based in Guildford, in the Surrey council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Guildford office, which is our estimate rather than something the agency has told us. It is registered to care for younger adults and people with a learning disability or autism. It is run by Halow Project. The agency has been registered since September 2020.

At its latest inspection, published September 2022, the CQC rated The Halow Care Agency Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

The Halow Care Agency has not published its rates and has not yet told us what they are. Home care agencies in Surrey with a rate on record typically charge about £29.50 an hour and £1,500 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 285 registered home care agencies in Surrey. Others working the same area include SD Care Agency, Albury Care Limited and Home Counties Carers, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.