The Compassionate Care Bureau

The Compassionate Care Bureau is a home care agency based in Plymouth, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Plymouth office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. The agency has been registered since December 2022.

The Compassionate Care Bureau has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

The Compassionate Care Bureau has not published its rates and we are still collecting figures for Plymouth. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 47 registered home care agencies in Plymouth. Others working the same area include Expert Care Solutions Ltd Plymouth, Green Staff Medical and Smeaton Healthcare (Plymouth). A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.