The Care and Support Group West Yorkshire

The Care and Support Group West Yorkshire is a home care agency based in Halifax, in the Calderdale council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Halifax office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a learning disability or autism. It is part of My Homecare, which has 7 branches in England. The agency has been registered since November 2023.

At its latest inspection, published February 2022, the CQC rated The Care and Support Group West Yorkshire Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

The Care and Support Group West Yorkshire has not published its rates and we are still collecting figures for Calderdale. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 46 registered home care agencies in Calderdale. Others working the same area include Helping Hands Halifax, Princess Buildings and Angelcare UK Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.