The AICS Group

The AICS Group is a home care agency based in Uxbridge, in the Hillingdon council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Uxbridge office, which is our estimate rather than something the agency has told us. It is registered to care for older people and younger adults. Its website lists hourly visits, live-in care, 24-hour care, respite care and children's care. It is run by AICS (Acquired Injury Care & Support). The agency has been registered since November 2014.

At its latest inspection, published February 2020, the CQC rated The AICS Group Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

The AICS Group has not published its rates and has not yet told us what they are. Home care agencies in Hillingdon with a rate on record typically charge about £22.50 an hour and £1,225 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 24/7 on-call, free assessment and 14 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 80 registered home care agencies in Hillingdon. Others working the same area include Life Care Plus Hillingdon, Right at Home Hillingdon & Uxbridge and Connect Care Ltd, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.