Telopea MSL

Telopea MSL is a home care agency based in Bedford, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Bedford office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a learning disability or autism and people with mental health needs. It is run by Telopea Managed Services. The agency has been registered since September 2014.

At its latest inspection, published November 2019, the CQC rated Telopea MSL Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Telopea MSL has not published its rates and we are still collecting figures for Bedford. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 73 registered home care agencies in Bedford. Others working the same area include Ladyslaude Court, Bionicare (Domiciliary Care Agency) and Bluebird Care Bedford. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.