Sync Alliance Healthcare

Sync Alliance Healthcare is a home care agency based in Walsall, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Walsall office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is run by Sync Alliance. The agency has been registered since April 2018.

At its latest inspection, published June 2019, the CQC rated Sync Alliance Healthcare Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Sync Alliance Healthcare has not published its rates and we are still collecting figures for Walsall. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 83 registered home care agencies in Walsall. Others working the same area include Intermediate Care Service, Wellbeing Care Solutions Ltd and Health Connect Homes. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.