London

London is a home care agency based in Ilford, in the Redbridge council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Ilford office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is part of Symbolic Care Group, which has 2 branches in England. The agency has been registered since March 2026.

At its latest inspection, published May 2022, the CQC rated London Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

London has not published its rates and we are still collecting figures for Redbridge. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 122 registered home care agencies in Redbridge. Others working the same area include Sunlight Care Redbridge, Airthrie Homes and Heath Care Services. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.