SureCare Newcastle and North Tyneside

SureCare Newcastle and North Tyneside is a home care agency based in Newcastle upon Tyne, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Newcastle upon Tyne office, which is our estimate rather than something the agency has told us. It is registered to care for people living with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment. It is run by Surecare Newcastle. The agency has been registered since April 2018.

At its latest inspection, published July 2019, the CQC rated SureCare Newcastle and North Tyneside Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

SureCare Newcastle and North Tyneside has not published its rates and we are still collecting figures for Newcastle upon Tyne. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 45 registered home care agencies in Newcastle upon Tyne. Others working the same area include Philip Parkinson Homecare Ltd, Elderflower Care Services North East and Primary Care Recruitment Ltd, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.