Support Solutions

Support Solutions is a home care agency based in York, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its York office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is run by Realistic Resolutions. The agency has been registered since August 2016.

At its latest inspection, published October 2017, the CQC rated Support Solutions Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Support Solutions has not published its rates and we are still collecting figures for York. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 42 registered home care agencies in York. Others working the same area include Age UK York, Greenshoot Care Services Ltd and Carefound Home Care (York). A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.