Support at Home

Support at Home is a home care agency based in Kendal, in the Westmorland and Furness council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Kendal office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Westmorland and Furness Council. The agency has been registered since April 2023.

At its latest inspection, published February 2024, the CQC rated Support at Home Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Support at Home has not published its rates and we are still collecting figures for Westmorland and Furness. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 48 registered home care agencies in Westmorland and Furness. Others working the same area include Kendal, Brancaster Home Care and Alcedo Care South Lakes. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.