HCRG Dorset
Office: A13-15 (A Block), Arena Business Park, Holyrood Close, Poole, BH17 7FJ
Most likely works within about 6 miles of its Poole office, which is our estimate rather than something the agency has told us.
Home care agency · HCRG

- Hourly rate
- Not published
- area typical £32.25
- Live-in care
- Offered
- price not published
- CQC rating
- Good
- June 2026
- Family reviews
- None yet
- be the first
Compare with a carer you choose through PrimeCarers
About £452 a week for two one-hour visits a day
Live-in care £1,398 a week
Typically £20, about £280 a week for the same visits
Your own carer could cost about £172 a week less, £8,918 over a year
Live-in care near Bournemouth, Christchurch and Poole typically £1,120 a week.
PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.
About HCRG Dorset
HCRG Dorset is a home care agency based in Poole, in the Bournemouth, Christchurch and Poole council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Poole office, which is our estimate rather than something the agency has told us. It is registered to care for people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists live-in care, same-day start and children's care. It is part of HCRG, which has 15 branches in England. The agency has been registered since April 2020.
At its latest inspection, published June 2026, the CQC rated HCRG Dorset Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.
HCRG Dorset has not published its rates and has not yet told us what they are. Home care agencies in Bournemouth, Christchurch and Poole with a rate on record typically charge about £32.25 an hour and £1,398 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.
There are 120 registered home care agencies in Bournemouth, Christchurch and Poole. Others working the same area include Lewis-Manning Hospice Care, Maidment Court and FastFallsResponse Ltd, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.
Care offered
- Live-in care
- Same-day start
- Children's care
Experience with
- Dementia
- Learning disability
- Mental health
Read from the agency’s own website. Details change; check when you call.
Registered with the CQC for
- Dementia
- Learning disabilities
- Mental health
- Physical disabilities
- Sensory impairment
- Supported living
Registration
- Brand
- HCRG
- Registered name
- Sugarman Health and Wellbeing - Dorset
- Registered with CQC
- April 2020
- Latest CQC rating
- Good (June 2026)
- Council area
- Bournemouth, Christchurch and Poole
- Office town
- Poole
Rates
HCRG Dorset has not published its rates and has not yet told us what they are. Home care agencies in Bournemouth, Christchurch and Poole typically charge about £32.25 an hour and £1,398 a week for live-in care. Carers on PrimeCarers show their rate on their profile: £18 to £25 an hour for visits.
Reviews
No reviews yet. If you know this agency, yours would be the first and would help other families.
Common questions about HCRG Dorset
How much does HCRG Dorset charge an hour?
HCRG Dorset has not published its rates. Home care agencies in Bournemouth, Christchurch and Poole typically charge about £32.25 an hour and £1,398 a week for live-in care. Ask the agency for a written price list.
Does HCRG Dorset offer live-in care?
Yes, HCRG Dorset lists live-in care among its services, but has not published a weekly price. Agencies in England usually charge £1,200 to £1,750 a week.
What is the CQC rating for HCRG Dorset?
The Care Quality Commission rated HCRG Dorset Good in June 2026. The full inspection report is on the CQC website.
Which areas does HCRG Dorset cover?
HCRG Dorset most likely works within about 6 miles of its Poole office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.
Does HCRG Dorset care for people with dementia?
Yes. HCRG Dorset is registered with the CQC to care for people living with dementia.
Other agencies covering Poole
Choose your own carer in Poole
Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.