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CQC: Good

HCRG Dorset

Office: A13-15 (A Block), Arena Business Park, Holyrood Close, Poole, BH17 7FJ

Most likely works within about 6 miles of its Poole office, which is our estimate rather than something the agency has told us.

Home care agency · HCRG

Photo from HCRG Dorset
From the agency's website
Hourly rate
Not published
area typical £32.25
Live-in care
Offered
price not published
CQC rating
Good
June 2026
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

The typical agency in Bournemouth, Christchurch and Poole
£32.25an hour

About £452 a week for two one-hour visits a day

Live-in care £1,398 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £172 a week less, £8,918 over a year

Live-in care near Bournemouth, Christchurch and Poole typically £1,120 a week.

See carers near Poole
35 live-in carers on PrimeCarers within about an hour of Bournemouth, Christchurch and Poole

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About HCRG Dorset

HCRG Dorset is a home care agency based in Poole, in the Bournemouth, Christchurch and Poole council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Poole office, which is our estimate rather than something the agency has told us. It is registered to care for people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists live-in care, same-day start and children's care. It is part of HCRG, which has 15 branches in England. The agency has been registered since April 2020.

At its latest inspection, published June 2026, the CQC rated HCRG Dorset Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

HCRG Dorset has not published its rates and has not yet told us what they are. Home care agencies in Bournemouth, Christchurch and Poole with a rate on record typically charge about £32.25 an hour and £1,398 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 120 registered home care agencies in Bournemouth, Christchurch and Poole. Others working the same area include Lewis-Manning Hospice Care, Maidment Court and FastFallsResponse Ltd, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Live-in care
  • Same-day start
  • Children's care

Experience with

  • Dementia
  • Learning disability
  • Mental health

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Dementia
  • Learning disabilities
  • Mental health
  • Physical disabilities
  • Sensory impairment
  • Supported living

Registration

Brand
HCRG
Registered name
Sugarman Health and Wellbeing - Dorset
Registered with CQC
April 2020
Latest CQC rating
Good (June 2026)
Office town
Poole
Read the full CQC inspection report

Rates

HCRG Dorset has not published its rates and has not yet told us what they are. Home care agencies in Bournemouth, Christchurch and Poole typically charge about £32.25 an hour and £1,398 a week for live-in care. Carers on PrimeCarers show their rate on their profile: £18 to £25 an hour for visits.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about HCRG Dorset

How much does HCRG Dorset charge an hour?

HCRG Dorset has not published its rates. Home care agencies in Bournemouth, Christchurch and Poole typically charge about £32.25 an hour and £1,398 a week for live-in care. Ask the agency for a written price list.

Does HCRG Dorset offer live-in care?

Yes, HCRG Dorset lists live-in care among its services, but has not published a weekly price. Agencies in England usually charge £1,200 to £1,750 a week.

What is the CQC rating for HCRG Dorset?

The Care Quality Commission rated HCRG Dorset Good in June 2026. The full inspection report is on the CQC website.

Which areas does HCRG Dorset cover?

HCRG Dorset most likely works within about 6 miles of its Poole office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does HCRG Dorset care for people with dementia?

Yes. HCRG Dorset is registered with the CQC to care for people living with dementia.

PrimeCarersAnother option

Choose your own carer in Poole

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

35 live-in carers on PrimeCarers within about an hour of Bournemouth, Christchurch and Poole
Hourly visits
£18 to £25an hour
Live-in typically £1,120 a week

Maidment Court

Poole, BH15 · Covers this postcode
CQC: Good
Rates not published
Area typical £32.25 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
FastFallsResponse Ltd, Poole

FastFallsResponse Ltd

Poole, BH15 · Covers this postcode
CQC: Requires improvement
Live-inNightsEnd of life15 min visitsFastFallsResponse
Rates not published
Area typical £32.25 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 15 HCRG branches