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CQC: Outstanding

STEPS

Office: Holmescarr Community Enterprise Centre, Grange Lane, New Rossington, Doncaster, DN11 0LP

Most likely works within about 9 miles of its Doncaster office, which is our estimate rather than something the agency has told us.

Home care agency · Doncaster City Council

Hourly rate
Not published
Live-in care
CQC rating
Outstanding
May 2026
Family reviews
None yet
be the first

About STEPS

STEPS is a home care agency based in Doncaster, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Doncaster office, which is our estimate rather than something the agency has told us. It is registered to care for older people and people living with dementia. It is run by Doncaster City Council. The agency has been registered since July 2013.

At its latest inspection, published May 2026, the CQC rated STEPS Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

STEPS has not published its rates and we are still collecting figures for Doncaster. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 66 registered home care agencies in Doncaster. Others working the same area include Clemence Rogers Home Care, RGM Service Company Limited T/A Home Instead Senior Care (Doncaster) and Caremark Doncaster, Bassetlaw and West Lindsey. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.

Registered with the CQC for

  • Older people
  • Dementia

Registration

Registered with CQC
July 2013
Latest CQC rating
Outstanding (May 2026)
Council area
Doncaster
Office town
Doncaster
Read the full CQC inspection report

Rates

STEPS has not published its rates and has not yet told us what they are.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about STEPS

How much does STEPS charge an hour?

STEPS has not published its rates. Across England home care agencies usually charge £26 to £36 an hour. Ask the agency for a written price list.

Does STEPS offer live-in care?

STEPS does not list live-in care on its website as far as we can see. If you need live-in care, filter the Doncaster listing for agencies that offer it.

What is the CQC rating for STEPS?

The Care Quality Commission rated STEPS Outstanding in May 2026. The full inspection report is on the CQC website.

Which areas does STEPS cover?

STEPS most likely works within about 9 miles of its Doncaster office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does STEPS care for people with dementia?

Yes. STEPS is registered with the CQC to care for people living with dementia.

Other agencies covering Doncaster

Adefey Group Ltd

Doncaster, DN4 · about 3 miles away, likely covers you
CQC: Not yet rated
DementiaAdefey Group
Rates not published
No reviews yet