STEPS

STEPS is a home care agency based in Bodmin, in the Cornwall council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Bodmin office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability and people with a sensory impairment. It is part of Corserv Solutions, which has 2 branches in England. The agency has been registered since August 2024.

At its latest inspection, published June 2026, the CQC rated STEPS Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

STEPS has not published its rates and has not yet told us what they are. Home care agencies in Cornwall with a rate on record typically charge about £31 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 111 registered home care agencies in Cornwall. Others working the same area include Royalcarehealth Cornwall, Home Instead Mid Cornwall and Averlea Domiciliary Care, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.