Steps Ahead Care & Support Limited

Steps Ahead Care & Support Limited is a home care agency based in Plymouth, in the Devon council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Plymouth office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. Its website lists 24-hour care, children's care and younger adults. It is run by Steps Ahead Care & Support. The agency has been registered since January 2011.

At its latest inspection, published November 2018, the CQC rated Steps Ahead Care & Support Limited Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Steps Ahead Care & Support Limited has not published its rates and has not yet told us what they are. Home care agencies in Devon with a rate on record typically charge about £37.38 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 24/7 on-call and happy with pets. Details like these come from the agency's own website and change, so confirm them when you call.

There are 140 registered home care agencies in Devon. Others working the same area include H & H Healthcare Limited, The Durnford Society Ltd Head Office and Indiana Health Care Services, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.