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CQC: Good

Step Up -Domiciliary Care

Office: North Warehouse, The Docks, Gloucester, GL1 2FB

Most likely works within about 6 miles of its Gloucester office, which is our estimate rather than something the agency has told us.

Home care agency · Step Up Supported Living

Hourly rate
£32.50
an hour, reported by the agency, September 2026
Live-in care
£1,450
a week, September 2026
CQC rating
Good
February 2026
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

Step Up -Domiciliary Care's reported rate
£32.50an hour

About £455 a week for two one-hour visits a day

Live-in care £1,450 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £175 a week less, £9,100 over a year

Live-in care near Gloucestershire typically £1,130 a week.

See carers near Gloucester
38 live-in carers on PrimeCarers within about an hour of Gloucestershire

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Step Up -Domiciliary Care

Step Up -Domiciliary Care is a home care agency based in Gloucester, in the Gloucestershire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Gloucester office, which is our estimate rather than something the agency has told us. It is registered to care for older people and younger adults. It is run by Step Up Supported Living. The agency has been registered since October 2022.

At its latest inspection, published February 2026, the CQC rated Step Up -Domiciliary Care Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Step Up -Domiciliary Care has told us it charges £32.50 an hour for hourly visits, a figure reported to us by the agency, so treat it as a guide rather than a quote, in September 2026. Two visits a day of an hour each comes to about £455 a week. Live-in care is £1,450 a week. That is close to the typical hourly rate in Gloucestershire.

There are 166 registered home care agencies in Gloucestershire. Others working the same area include Prosperity Care and Wellbeing, Naswell Care LTD and Firstcall 247 Limited (Gloucestershire), 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Registered with the CQC for

  • Older people
  • Younger adults

Registration

Registered with CQC
October 2022
Latest CQC rating
Good (February 2026)
Council area
Gloucestershire
Office town
Gloucester
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Hourly visits
£32.50 an hour
as of September 2026
Reported by the agency
“Weekday rate: £32.50 per hour”
Weekend hourly rate
£35 an hour
as of September 2026
Reported by the agency
“Evenings and weekends: £35.00 per hour”
Bank holiday hourly rate
£40 an hour
as of September 2026
Reported by the agency
“Bank holidays: £40.00 per hour”
Live-in care
£1,450 a week
as of September 2026
Reported by the agency
“Live-in care: £1,450 per week”

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Gloucestershire is typically £1,130 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Step Up -Domiciliary Care

How much does Step Up -Domiciliary Care charge an hour?

Step Up -Domiciliary Care charges £32.50 an hour for hourly visits (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Step Up -Domiciliary Care offer live-in care?

Yes. Step Up -Domiciliary Care charges £1,450 a week for live-in care (as of September 2026).

What is the CQC rating for Step Up -Domiciliary Care?

The Care Quality Commission rated Step Up -Domiciliary Care Good in February 2026. The full inspection report is on the CQC website.

Which areas does Step Up -Domiciliary Care cover?

Step Up -Domiciliary Care most likely works within about 6 miles of its Gloucester office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Step Up -Domiciliary Care care for people with dementia?

Step Up -Domiciliary Care is not registered with the CQC for dementia care. If that is needed, filter the Gloucestershire listing for agencies that are.

PrimeCarersAnother option

Choose your own carer in Gloucester

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

38 live-in carers on PrimeCarers within about an hour of Gloucestershire
Hourly visits
£18 to £25an hour
Live-in typically £1,130 a week

Naswell Care LTD

Gloucester, GL1 · Covers this postcode
CQC: Requires improvement
Live-inDementiaNaswell Care
Rates not published
Area typical £32.88 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour