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CQC: Good

St Helena Care and Support Limited

Office: Myland Hall, Barncroft Close, Colchester, CO4 9JU

Most likely works within about 6 miles of its Colchester office, which is our estimate rather than something the agency has told us.

Home care agency · St Helena Care Services

Hourly rate
Not published
area typical £27
Live-in care
from £1,500
a week, September 2026
CQC rating
Good
May 2023
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

The typical agency in Essex
£27an hour

About £378 a week for two one-hour visits a day

Live-in care £1,500 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £98 a week less, £5,096 over a year

Live-in care near Essex typically £1,120 a week.

See carers near Colchester
34 live-in carers on PrimeCarers within about an hour of Essex

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About St Helena Care and Support Limited

St Helena Care and Support Limited is a home care agency based in Colchester, in the Essex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Colchester office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. Its website lists hourly visits, live-in care, 24-hour care, respite care and companionship without personal care. It is run by St Helena Care Services. The agency has been registered since November 2021.

At its latest inspection, published May 2023, the CQC rated St Helena Care and Support Limited Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

St Helena Care and Support Limited charges from £1,500 a week for live-in care, a figure published on the agency's own website in September 2026. Live-in care is from £1,500 a week.

On how it works, the agency says: employs its carers, family app or online notes, free assessment, carers drive, happy with pets, 40 years operating and radfield home care. Details like these come from the agency's own website and change, so confirm them when you call.

There are 448 registered home care agencies in Essex. Others working the same area include Home Instead Senior Care, Butterfly's Care and Care Givers Limited, 5 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • 24-hour care
  • Respite care
  • Companionship without personal care

Experience with

  • Dementia
  • Multiple sclerosis
  • Physical disability
  • Complex clinical care

How they work

  • Employs its carers
  • Family app or online notes
  • Free assessment
  • Carers drive
  • Happy with pets
  • 40 years operating
  • Radfield Home Care

Money

  • Takes direct payments

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Physical disabilities
  • Sensory impairment

Registration

Registered with CQC
November 2021
Latest CQC rating
Good (May 2023)
Council area
Essex
Office town
Colchester
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Live-in care
from £1,500 a week
as of September 2026
From the agency's website
“Single person: From: £1,500* /per week”
View on St Helena Care and Support Limited’s website
Live-in care for a couple
from £1,850 a week
as of September 2026
From the agency's website
“Couples: From: £1,850* /per week”
View on St Helena Care and Support Limited’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Essex is typically £1,120 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about St Helena Care and Support Limited

How much does St Helena Care and Support Limited charge an hour?

St Helena Care and Support Limited charges from £1,500 a week for live-in care (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does St Helena Care and Support Limited offer live-in care?

Yes. St Helena Care and Support Limited charges from £1,500 a week for live-in care (as of September 2026).

What is the CQC rating for St Helena Care and Support Limited?

The Care Quality Commission rated St Helena Care and Support Limited Good in May 2023. The full inspection report is on the CQC website.

Which areas does St Helena Care and Support Limited cover?

St Helena Care and Support Limited most likely works within about 6 miles of its Colchester office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does St Helena Care and Support Limited care for people with dementia?

Yes. St Helena Care and Support Limited is registered with the CQC to care for people living with dementia.

Other agencies covering Colchester

Home Instead Senior Care

Colchester, CO4 · Covers this postcode
CQC: Good
Live-inDementiaEnd of lifeHome Instead
Live-in care
£1,350 to £2,000 a week
Live-in £1,350 to £2,000 a week
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Colchester

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

34 live-in carers on PrimeCarers within about an hour of Essex
Hourly visits
£18 to £25an hour
Live-in typically £1,120 a week

Butterfly's Care

Colchester, CO1 · Covers this postcode
CQC: Not yet rated
DementiaNightsEnd of lifeButterflys Care Homes
Rates not published
Area typical £27 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

Care Givers Limited

Colchester, CO1 · Covers this postcode
CQC: Good
Live-inDementiaEnd of lifeEmploys carersCare Givers
Rates not published
Area typical £27 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour