Spencer & Arlington

Spencer & Arlington is a home care agency based in Loughton, in the Essex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Loughton office, which is our estimate rather than something the agency has told us. It is registered to care for younger adults, people with a learning disability or autism and people with mental health needs. The agency has been registered since August 2015.

At its latest inspection, published July 2019, the CQC rated Spencer & Arlington Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Spencer & Arlington has not published its rates and has not yet told us what they are. Home care agencies in Essex with a rate on record typically charge about £27 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 448 registered home care agencies in Essex. Others working the same area include Radfield Home Care Chingford & Loughton, GoodOaks Homecare – Woodford Green, Loughton and Waltham Forest and Right At Home Loughton, Redbridge & Waltham Forest, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.