South Western Care Services

South Western Care Services is a home care agency based in Helston, in the Cornwall council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Helston office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is run by Mrs Tracey Marie Thorpe. The agency has been registered since September 2017.

At its latest inspection, published November 2019, the CQC rated South Western Care Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

South Western Care Services has not published its rates and we are still collecting figures for Cornwall. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 111 registered home care agencies in Cornwall. Others working the same area include Penhellis Community Care Limited and Proper Care (Cornwall) Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.