Short Term Support and Rehabilitation Team

Short Term Support and Rehabilitation Team is a home care agency based in Maidenhead, in the Windsor and Maidenhead council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Maidenhead office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, respite care, hospital discharge and younger adults. It is part of Optalis, which has 3 branches in England. The agency has been registered since August 2017.

At its latest inspection, published January 2019, the CQC rated Short Term Support and Rehabilitation Team Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Short Term Support and Rehabilitation Team has not published its rates and we are still collecting figures for Windsor and Maidenhead. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

On how it works, the agency says: free assessment, 20 years operating and takes council-funded clients. Details like these come from the agency's own website and change, so confirm them when you call.

There are 28 registered home care agencies in Windsor and Maidenhead. Others working the same area include We Love Care Limited, Right at Home Maidenhead, Marlow & Henley and Bluebird Care Burnham, Gerrards Cross & High Wycombe, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.