Serve

Serve is a home care agency based in Rushden, in the North Northamptonshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Rushden office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability and people with a sensory impairment. The agency has been registered since August 2015.

At its latest inspection, published December 2019, the CQC rated Serve Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Serve has not published its rates and we are still collecting figures for North Northamptonshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 140 registered home care agencies in North Northamptonshire. Others working the same area include Profad Care Agency Limited, BreeCare Limited and 4 Futures. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.