Serenta Homecare

Serenta Homecare is a home care agency based in Sheffield, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Sheffield office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with mental health needs. The agency has been registered since June 2013.

At its latest inspection, published October 2018, the CQC rated Serenta Homecare Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Serenta Homecare has not published its rates and we are still collecting figures for Sheffield. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 130 registered home care agencies in Sheffield. Others working the same area include Mary Ruth Care, YourLife (Sheffield) and Sheffield South Home Instead. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.