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CQC: Requires improvement

Serene Healthcare Services Ltd

Office: 33 Pure Offices, Kembrey Park, Swindon, SN2 8BW

Most likely works within about 16 miles of its Swindon office, which is our estimate rather than something the agency has told us.

Home care agency · Serene Healthcare Services

Hourly rate
Not published
Live-in care
CQC rating
Requires improvement
February 2026
Family reviews
None yet
be the first

About Serene Healthcare Services Ltd

Serene Healthcare Services Ltd is a home care agency based in Swindon, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Swindon office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. It is run by Serene Healthcare Services. The agency has been registered since August 2023.

At its latest inspection, published February 2026, the CQC rated Serene Healthcare Services Ltd Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Serene Healthcare Services Ltd has not published its rates and we are still collecting figures for Swindon. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 51 registered home care agencies in Swindon. Others working the same area include Celtic Care Services Ltd (Swindon), Collaborative Care Services Ltd and Wiltshire. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Physical disabilities

Registration

Registered with CQC
August 2023
Latest CQC rating
Requires improvement (February 2026)
Council area
Swindon
Office town
Swindon
Read the full CQC inspection report

Rates

Serene Healthcare Services Ltd has not published its rates and has not yet told us what they are.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Serene Healthcare Services Ltd

How much does Serene Healthcare Services Ltd charge an hour?

Serene Healthcare Services Ltd has not published its rates. Across England home care agencies usually charge £26 to £36 an hour. Ask the agency for a written price list.

Does Serene Healthcare Services Ltd offer live-in care?

Serene Healthcare Services Ltd does not list live-in care on its website as far as we can see. If you need live-in care, filter the Swindon listing for agencies that offer it.

What is the CQC rating for Serene Healthcare Services Ltd?

The Care Quality Commission rated Serene Healthcare Services Ltd Requires improvement in February 2026. The full inspection report is on the CQC website.

Which areas does Serene Healthcare Services Ltd cover?

Serene Healthcare Services Ltd most likely works within about 16 miles of its Swindon office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Serene Healthcare Services Ltd care for people with dementia?

Yes. Serene Healthcare Services Ltd is registered with the CQC to care for people living with dementia.

Other agencies covering Swindon

Wiltshire

Swindon, SN2 · away, likely covers you
CQC: Not yet rated
DementiaMerit Care
Rates not published
No reviews yet