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CQC: Requires improvement

Serene Healthcare Services Ltd

Office: 33 Pure Offices, Kembrey Park, Swindon, SN2 8BW

We provide our services to the larger South West England area including Oxfordshire, Gloucestershire and Oxfordshire. We Provide Our Services In The Following Locations and More South West and South East England including the following areas: Wiltshire, Gloucestershire, Somerset, Oxfordshire, Berkshire, Hampshire.

Home care agency · Serene Healthcare Services

Hourly rate
Not published
Live-in care
from £1,500
a week, September 2026
CQC rating
Requires improvement
February 2026
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

Serene Healthcare Services Ltd's rate

Not published. Ask the agency for a written price list.

Live-in care £1,500 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Live-in care near Swindon typically £1,090 a week.

See carers near Swindon
41 live-in carers on PrimeCarers within about an hour of Swindon

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Serene Healthcare Services Ltd

Serene Healthcare Services Ltd is a home care agency based in Swindon, registered with the Care Quality Commission to provide personal care to people in their own homes. It We provide our services to the larger South West England area including Oxfordshire, Gloucestershire and Oxfordshire. We Provide Our Services In The Following Locations and More South West and South East England including the following areas: Wiltshire, Gloucestershire, Somerset, Oxfordshire, Berkshire, Hampshire. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. Its website lists hourly visits, live-in care, 24-hour care and companionship without personal care. It is run by Serene Healthcare Services. The agency has been registered since August 2023.

At its latest inspection, published February 2026, the CQC rated Serene Healthcare Services Ltd Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Serene Healthcare Services Ltd has told us it charges from £1,500 a week for live-in care, a figure reported to us by the agency, so treat it as a guide rather than a quote, in September 2026. Live-in care is from £1,500 a week.

On how it works, the agency says: 24/7 on-call and free assessment. Details like these come from the agency's own website and change, so confirm them when you call.

There are 51 registered home care agencies in Swindon. Others working the same area include Bluebird Care (Swindon), Everlife (Swindon) and Penponds Homecare Ltd, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • 24-hour care
  • Companionship without personal care

How they work

  • 24/7 on-call
  • Free assessment

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Physical disabilities

Postcode districts covered

BA11, BA12, BA13, BA14, BA20, BA21, BA3, BA4, BA5, BA6, BA7, BA9, BH24, BH25, BS27, GL1, GL10, GL11, GL14, GL15, GL16, GL17, GL19, GL2, GL20, GL3, GL4, GL5, GL50, GL51, GL52, GL53, GL54, GL6, GL7, GU10, GU11, GU14, GU32, GU33, GU34, GU35, GU51, GU52, OX10, OX11, OX12, OX14, OX15, OX16, OX17, OX18, OX2, OX28, OX29, OX3, OX4, OX5, OX7, OX9, PO10, PO11, PO12, PO13, PO14, PO15, PO16, PO17, PO7, PO8, PO9, RG21, RG22, RG23, RG24, RG26, RG27, RG4, RG9, SN10, SN11, SN12, SN13, SN14, SN15, SN4, SN5, SN8, SN9, SO16, SO21, SO22, SO23, SO30, SO31, SO32, SO40, SO41, SO43, SO45, SO50, SO51, SO53, SP1, SP10, SP11, SP2, SP4, SP5, SP6, TA1, TA10, TA2, TA20, TA21, TA24, TA3, TA4, TA6, TA8

Read from the agency's website; ring to check yours.

Registration

Registered with CQC
August 2023
Latest CQC rating
Requires improvement (February 2026)
Council area
Swindon
Office town
Swindon
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Live-in care
from £1,500 a week
as of September 2026
Reported by the agency
“Live-in charges start from around £1500 per week”

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Swindon is typically £1,090 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Serene Healthcare Services Ltd

How much does Serene Healthcare Services Ltd charge an hour?

Serene Healthcare Services Ltd charges from £1,500 a week for live-in care (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Serene Healthcare Services Ltd offer live-in care?

Yes. Serene Healthcare Services Ltd charges from £1,500 a week for live-in care (as of September 2026).

What is the CQC rating for Serene Healthcare Services Ltd?

The Care Quality Commission rated Serene Healthcare Services Ltd Requires improvement in February 2026. The full inspection report is on the CQC website.

Which areas does Serene Healthcare Services Ltd cover?

Serene Healthcare Services Ltd We provide our services to the larger South West England area including Oxfordshire, Gloucestershire and Oxfordshire. We Provide Our Services In The Following Locations and More South West and South East England including the following areas: Wiltshire, Gloucestershire, Somerset, Oxfordshire, Berkshire, Hampshire. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Serene Healthcare Services Ltd care for people with dementia?

Yes. Serene Healthcare Services Ltd is registered with the CQC to care for people living with dementia.

Other agencies covering Swindon

Bluebird Care (Swindon)

Swindon, SN25 · Covers this postcode
CQC: Good
Live-inDementiaBluebird Care
Rates not published
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Swindon

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

41 live-in carers on PrimeCarers within about an hour of Swindon
Hourly visits
£18 to £25an hour
Live-in typically £1,090 a week
Everlife (Swindon), Swindon

Everlife (Swindon)

Swindon, SN2 · Covers this postcode
CQC: Good
Live-inDementia30 min visitsSaren
Hourly visits
from £14.44 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
Penponds Homecare Ltd, Swindon

Penponds Homecare Ltd

Swindon, SN2 · Covers this postcode
CQC: Good
DementiaEnd of lifePenponds Homecare
Rates not published
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour