Sapphire Home Care

Sapphire Home Care is a home care agency based in Hastings, in the East Sussex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Hastings office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Sapphire Care & Support Services. The agency has been registered since April 2017.

At its latest inspection, published April 2023, the CQC rated Sapphire Home Care Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Sapphire Home Care has not published its rates and has not yet told us what they are. Home care agencies in East Sussex with a rate on record typically charge about £27.50 an hour and £1,480 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 104 registered home care agencies in East Sussex. Others working the same area include Hastings Office, Onpoint Homecare Ltd and East Sussex Domiciliary Care Agency, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.